Privacy Policy
www.swoonhire.com.au
Last updated: 23/01/2026
Swoon Event Hire (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and disclose personal information when you visit our website or interact with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Personal information we collect
We may collect personal information including, but not limited to:
Your name
Email address
Phone number
Event or enquiry details
Any other information you choose to provide when contacting us
We may also collect non-identifiable information such as:
Browser type
Pages visited
Time spent on our website
This information is collected through website forms, cookies and analytics tools.
2. How we collect personal information
Personal information is collected when you:
Submit an enquiry through our website
Contact us via email
Browse our website (via cookies and analytics tools)
We only collect information that is reasonably necessary for our business activities.
3. How we use your information
We use your personal information to:
Respond to enquiries and provide services
Communicate with you about your event or request
Improve our website and user experience
Manage our business operations
We do not sell or rent your personal information to third parties.
4. Disclosure of personal information
We may disclose personal information to trusted third parties where necessary to operate our business, such as:
Website hosting and analytics providers
Email communication platforms
These third parties are required to handle your information in a manner consistent with this Privacy Policy.
5. Storage and security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. Personal information is stored securely and accessed only when necessary for business purposes.
While we take care to safeguard your information, no method of transmission over the internet is completely secure.
6. Cookies and analytics
Our website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer, though this may affect how the website functions.
7. Accessing or correcting your information
You may request access to, or correction of, the personal information we hold about you at any time. To do so, please contact us using the details below.
8. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated policy will be published on this page with the revised date.
9. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Swoon Event Hire
Email: hello@swoonhire.com.au